Privacy Policy

Last Updated: August 4, 2026

1. Information We Collect

We collect information to provide you with exceptional quick-service dining, online ordering, social media engagement, and catering experiences. We collect the following categories of personal information:¹²

• Identifiers: Email addresses, names, phone numbers, delivery or pickup addresses, and IP addresses.
• Commercial Information: Order histories, menus purchased, catering requests, and transaction records.
• Internet Activity: Browsing history, cookie data, device operating systems, accessibility preferences, social media widget interactions, and website engagement metrics.¹

2. Third-Party Tools and Social Media We Use

We share data with specialized service providers and social platforms to operate our business functions:

• Toast (toasttab.com): Processes in-store quick-service payments, manages online food/beverage advance orders, handles pickup details, and tracks order history.¹²
• Tripleseat: Coordinates catering requests, large group sales, and event inquiries.¹
• CreateSend (Campaign Monitor): Manages our email marketing databases, delivers promotional newsletters, and tracks email open and click-through rates.
• UserWay: Powers our website accessibility widget, ensuring our content is available to all users while tracking non-identifiable user display preferences.¹
• Facebook & Instagram (Meta Platforms, Inc.): Tracks conversion data from Facebook links/advertisements and powers embedded Instagram feeds, which may collect user identifiers and tracking data via tracking pixels or cookies.¹²
• WordPress: Website hosting and content management.
• Google Analytics: Website traffic and behavioral analytics.

3. How We Use Your Information

We use your data for the following specific business purposes:

• Processing point-of-sale transactions and fulfilling online donut, chicken, or beverage orders via Toast.
• Planning, customizing, and communicating regarding your catering requests via Tripleseat.
• Delivering marketing newsletters, promotions, and menu announcements via CreateSend.
• Measuring the effectiveness of our social media marketing campaigns via Facebook tracking links.
• Displaying live social media content and interactive Instagram feeds directly on our website.
• Saving user accessibility settings (like contrast, font scaling, and keyboard navigation) via UserWay.
• Analyzing website performance to optimize your user experience via Google Analytics.¹²³⁴⁵

4. Data Sharing and Sales Disclosure

We do not sell your personal information, email addresses, or transaction data for monetary value. We only disclose data to the trusted service providers and platforms listed in Section 2 to fulfill your orders, catering requests, operations, marketing preferences, and accessibility needs. All financial processing is handled securely by our payment partners; we do not store raw credit card details on our website servers.

5. State and Regional Privacy Rights (Including California CCPA/CPRA)

Even though our physical business operations are located outside of California, we respect the privacy rights of all website visitors. If you are a resident of California or a state with similar comprehensive privacy frameworks, you have specific rights regarding your personal information:¹

• Right to Know: You can request a report of what personal data we collect, use, and disclose.
• Right to Delete: You can request that we delete the personal information we have collected from you.
• Right to Correct: You can request that we correct inaccurate personal data.
• Right to Opt-Out: You can request that we do not share your data for cross-context behavioral advertising (such as Facebook custom audiences).
• Right to Non-Discrimination: We will not deny you service or charge different prices for exercising your privacy rights.

Direct Erasure From Partners: For faster processing of order, catering, or marketing data, guests may request direct erasure of their personal profile data by contacting our partner platforms directly:

• To delete your restaurant order history, contact Toast via their consumer privacy portal.
• To delete your catering or event history, submit a request directly through the Tripleseat privacy portal.
• To stop receiving promotional emails, click the "unsubscribe" link at the bottom of any email sent via CreateSend.
• To manage your social tracking preferences, adjust your ad settings directly in your Facebook or Instagram account profiles.¹²

To exercise any of your rights through us, please submit a request to our contact email below. We will verify your identity before processing the request.

6. Contact Us

For any questions, data requests, or to exercise your privacy rights, please contact us at:

• Email: info@everglazed.com¹